Outbound services are a hot topic in the SDR world.
SDR users can now enjoy free customer support from their SDR clients for their products, with a handful of the major vendors already offering outbound support.
In addition to sending a quick email to the customer support team, you can also check the support website for your specific product to see if it’s in the list of supported services.
Some of the companies offering out-of-band support include: Antec, Analog Devices, Audacity, Beepio, Bitmap Labs, Belkin, Brightstar, Brightstone, Cisco, D-Link, DTE, Digikey, Digital Ocean, Digicel, Epson, Fujitsu, Gorgon, Green Power, Icom, Korg, Klipsch, Leopold, MDR, Mellanox, Nokia, Orca, Panasonic, Prodigy, RCA, Sanyo, SONY, Samsung, Skyworks, Teknik, Tektronix, The Microsystems Group, Toshiba, ULTRA, Vaxion, WLANS, X-Plane.source The Next We also found a number of other companies that are currently offering out of-band customer support, though we were unable to verify the specific details of their offerings.
These companies range from small to large and are all offering outof-home support, in which customers can check in with their own home office for outbound service.
In some cases, you might be able to send a quick text message or call to an outbound number to get a response.
Outbound phone support is not limited to SDR products, though, and you can easily get help with some of the more common consumer electronics items such as mobile phones, routers, and cameras.
A few companies offer out-the-box support for these devices too.
Among these, we found a few SDR related companies offering support via email.
Out-ofbox support can be useful for customers who are unsure about whether or not their device is compatible with their product, but also for customers that need to make changes to the firmware or a custom firmware.
These services can be used to quickly get answers to common questions about the hardware, firmware, and software, as well as to check if the product is compatible and can be updated to support new hardware.
One major limitation for out-on-the, in-person support is that some devices can’t be connected directly to the Internet for outback services to work.
We did find a few companies that offer in-home out-bound support for SDR devices, but those services only work in certain countries.
If your outbound phone service is only available in the U.S., you may have to pay an extra $99.95 per year for the service.
Another option is to use a service like OpenDNS, which can also offer outbound out-to-home service for $79.95 a year.
One final option is the Zim phone service, which offers outbound in-house support for up to 10 devices at a time.
Zim provides a variety of services including in-store service, out-in-office support, and an in-box customer support portal.
We would recommend using this service for outhome customers if you have a large number of devices and want to stay up to date with their troubleshooting and support requests.